Frequently Asked Questions
Everything you need to know about your KKR official merchandise and orders.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track it directly through the 'My Orders' section on our website.
What is the return policy for official jerseys?
We offer a 7-day return policy for unused jerseys with original tags intact. Please note that customized jerseys with personal names or numbers cannot be returned or exchanged.
Do you offer international shipping?
Yes, we ship KKR merchandise to fans worldwide. Shipping costs and delivery timelines vary based on your location and will be calculated at checkout.
How do I ensure I am buying authentic KKR merchandise?
All products sold on our official store come with a holographic security tag and unique serial number to guarantee 100% authenticity.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is available for select pin codes within India.
How do I choose the right size for my apparel?
Please refer to our detailed Size Guide available on every product page. We recommend measuring a similar garment you own to find the perfect fit.